New Carers Service for Cornwall

Carers Service for Cornwall

Telephone Number – 0800 587 8191
– http://www.supportincornwall.org.uk/kb5/cornwall/directory/home.page

Cornwall Carers Service ended on 30th June 2016 as a new service has been contracted by Cornwall Council to deliver support to carers in Cornwall. Cornwall Rural Community Charity is pleased to be part of that new service and Cornwall Council have provided the explanation below. We would like to say thank you to everyone who made Cornwall Carers so successful and to all the carers we have worked with. We look forward to supporting you as part of the new service.


Message from Cornwall Council

New Carers Service for Cornwall

Cornwall Council launched an all age Carers service in Cornwall from 1 July 2016.

The new service, Kernow Carers Service provides support for all unpaid Carers of all ages, is being delivered jointly by Action for Children, working with Cornwall Rural Community Charity and Cornwall’s Family Information Service.

“We recognise the key role played by carers in Cornwall and are committed to providing them with the support they need” said Jim Mckenna, the Council’s Cabinet Member for Adults.  “The aim of this new service is to provide a consistent high quality service which meets the needs of all our carers, regardless of the age of the person they are caring for.  We will be working with partners to provide carers with access to the integrated and personalised services they need to support them in their caring and help them to have a life of their own alongside their caring role.

“We also want to improve the way we identify young carers and assess both their own and their family’s needs” said Andrew Wallis, the Council’s Lead Member for Children and Young People.  “The new service will support to children and young people with caring roles to ensure they enjoy life and achieve their potential and utilise the strength of families to reduce the number of young people that have to take on substantial caring roles.”

The name of the new service was decided by the Council asking carers for their views.

The Council anticipate that at least 8,000 Carers a year will receive one-to-one support from Carer Support Workers, with around 2,000 new Carers a year identified by the service.

The new service began on 1 July 2016 with a new free phone telephone number for the Carers Helpline. This is 0800 587 8191

The new Carers Website sits on the Support in Cornwall web-site.

This can be viewed at http://www.supportincornwall.org.uk/kb5/cornwall/directory/home.page

A specific section for Carers will be found at http://www.supportincornwall.org.uk/carers

The contract term is three years with the option to extend for a further two years.

Cornwall Council