Emergency Carers Card

Click below to make an application for an Emergency Carers Card or scroll down for further information

What is the Emergency Carers Card?

The Emergency Carer's Card Scheme is for carers who are concerned about what would happen if they were taken ill, in an accident or if another emergency stopped them from getting to the person they care for. The scheme gives peace of mind that, should something happen to prevent you from providing care, the person you care for will not be left without support. This enables the person you care for to receive the care they need whilst remaining in their own home until the emergency is over or until other arrangements can be made.

How does it work?

You provide details, using the application form, of two people who can provide care to your loved one, should anything happen to you. In the event that these people cannot be contacted or are unable to assist, adult social care will provide care for free for the first 24 hours. 

What happens in an emergency?

 If something happens to prevent you from caring, you will be able to access the scheme by calling the phone number on the card. Once through to the operator, they will ask you for your unique ID number which is also on the card. Once the operator has your ID number, they will be able to bring up your emergency contacts and action some care. This could be as simple as contacting a named friend or relative, right through to arranging professional help.

If you’d like any information or support, please contact the Carers Advice Line on 01736 756655